At Enterprise GO, you do not need to clean your vehicle before returning it. We take care of the professional cleaning of all our vehicles to ensure that every car is in optimal condition and meets high hygiene standards before it is handed over to the next customer. Our goal is to provide you with a vehicle that is both clean and comfortable, allowing you to enjoy your trip to the fullest.
However, we do ask that you return the vehicle in a reasonable condition and avoid excessive dirt. Additional cleaning fees may apply if the vehicle is returned excessively dirty. These fees are charged when the car is so heavily soiled that a more thorough cleaning is required beyond the usual maintenance. Examples of excessive dirt include stubborn stains, pet hair, or an accumulation of trash and food scraps in the vehicle.
Your cooperation is important to us, as it helps ensure that we can offer every customer a clean and well-maintained vehicle. It’s a simple way to ensure that the car is in excellent condition for the next renter. By ensuring the vehicle is returned in a reasonable state, you help us maintain the quality and service that Enterprise GO customers expect.
In summary, you don’t need to worry about cleaning the vehicle, but we ask that you avoid excessive dirt to prevent additional charges. This way, all renters benefit from a consistently well-kept vehicle.