Enterprise GO Help Center
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Create ticket
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GO App
App Update
GO App
General
Digital Key
Verification
Rental Start
Registration
Download App
Termination of rent
Emergency number
News
Good to know
Before the rent
During the rental
After the rent
All around the car
Online forms
Locations
Canton Basel-Landschaft
Canton Zurich
Canton Basel-City
Canton Bern
Canton Fribourg
Canton Glarus
Canton Grisons
Canton of Aargau
Canton of Schwyz
Canton of Vaud
Canton of Geneva
Canton of Lucerne
Canton of Solothurn
Canton of Neuchâtel
Canton of St. Gallen
Canton of Zug
Accident
Back to home
Enterprise GO Help Center
GO App
App Update
GO App
General
Digital Key
Verification
Rental Start
Registration
Download App
Termination of rent
Emergency number
News
Good to know
Before the rent
During the rental
After the rent
All around the car
Online forms
Locations
Canton Basel-Landschaft
Canton Zurich
Canton Basel-City
Canton Bern
Canton Fribourg
Canton Glarus
Canton Grisons
Canton of Aargau
Canton of Schwyz
Canton of Vaud
Canton of Geneva
Canton of Lucerne
Canton of Solothurn
Canton of Neuchâtel
Canton of St. Gallen
Canton of Zug
Accident
GO App
General
Automatic or manual transmission - How to Find the transmission type in the Enterprise GO App?
My reservation was canceled ?
Why is my chosen vehicle category not available in the Enterprise GO app?
Can I change my reserved car before the rental start?
Rental only for Switzerland ?
Is there a kilometre limit?
Changing or updating credit cards in the APP?
See more
Digital Key
What is the difference between closing and opening an app versus logging out and logging back into the app?
How do I properly lock my vehicle?
Do I always need an internet connection for my digital key?
Location authorisation in the settings
What currency are the rates on Enterprise GO in?
Is it possible to rent commercial vehicles for transport with Enterprise/Enterprise GO/Enterprise-Minilease?
Can I transport pets in the Enterprise GO vehicle?
What is the difference between an Enterprise GO booking and a ''classic'' Enterprise booking?
What does the Enteprise GO icon/ICON look like in the Appstore/Playstore?
Can I add or remove extras at a later date?
How do I start the car?
Booster seat
Log in on one device ONLY
I can not open the car with the digital key ( iOS)
I can not open the car with the digital keys (Android)
Your digital key at EnterpriseGO: Everything you need to know!
I cannot open the vehicle. What can I do?
No connection to the car possible in an underground parking garage / parking garage. What can I do?
See more
Verification
How do I verify myself correctly?
Is a residence permit sufficient for verification?
Rental Start
When will I receive my digital key?
When and where do I see which vehicle I get?
Registration
Your email address is unique
Sign in with Google or Apple Account: Everything You Need to Know!
Tablets with Enterprise GO?
Download App
The Right App for Enterprise GO!
In which countries is the GO app available?
Termination of rent
Correct termination of your rental
Emergency number
EMERGENCY-Help
Emergency Helpline
