Enterprise GO Help Center
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Good to know
GO App
General
Digital Key
Verification
Rental Start
Registration
Download App
Termination of rent
Emergency number
Verification Help
Good to know
Before the rent
During the rental
After the rent
All around the car
Online forms
Locations
Canton Basel-Landschaft
Canton Zurich
Canton Basel-City
Canton Bern
Canton Fribourg
Canton Glarus
Canton Grisons
Canton of Aargau
Canton of Schwyz
Canton of Vaud
Canton of Geneva
Canton of Lucerne
Canton of Solothurn
Canton of Neuchâtel
Canton of St. Gallen
Canton of Zug
Accident
Back to home
Enterprise GO Help Center
Good to know
GO App
General
Digital Key
Verification
Rental Start
Registration
Download App
Termination of rent
Emergency number
Verification Help
Good to know
Before the rent
During the rental
After the rent
All around the car
Online forms
Locations
Canton Basel-Landschaft
Canton Zurich
Canton Basel-City
Canton Bern
Canton Fribourg
Canton Glarus
Canton Grisons
Canton of Aargau
Canton of Schwyz
Canton of Vaud
Canton of Geneva
Canton of Lucerne
Canton of Solothurn
Canton of Neuchâtel
Canton of St. Gallen
Canton of Zug
Accident
Good to know
How long does a refund take?
Delete your account easily and securely
Your Protection Options with Enterprise GO
Enterprise GO in underground parking garages
Before the rent
Discounts and Promotions at Enterprise GO
What features do Enterprise GO vehicles have?
Can I start my rental earlier?
When will I receive the digital key from Enterprise GO ?
The pickup of your vehicle at Enterprise GO - 120 minutes of flexibility!
The booked vehicle category has not been delivered.
When do I need an international driver's license?
What should be considered with electric vehicles ?
Can I rent an Enterprise GO vehicle as a novice driver or a newly licensed driver?
Reflective vest and first aid kit
Can I rent multiple cars for the same period of time?
Is there any GO vehicle with a trailer hitch?
Pets in Rental Vehicles
Can I make changes to my reservation?
What is the fuel policy ?
Categories and vehicle classes
What does VAT/TAX mean?
Can I check prices without making a reservation?
Does Enterprise/Enterprise GO/Enterprise Minilease have vehicles with a trailer hitch?
How are Enterprise GO prices calculated?
Can I make a booking with Enterprise GO using a prepaid credit card?
Can I have my Enterprise GO vehicle delivered or collected? (delivery&collection)
There is a QR code on the windscreen of my vehicle - what is it for?
How do I know if my vehicle is equipped with winter tyres?
What is the difference between Enterprise GO and Enterprise Minilease?
Can I smoke in the vehicle?
Cleaning and cleanliness of our Enterprise GO vehicles
Can I choose a specific model in the URBAN/KOMBI/SUV & VAN/PREMIUM category?
Prepaid fuel
Do I have to pay a deposit/security hold with Enterprise GO?
May I use ferries - what should I consider?
Partner Rewards/Fidelity Programme
Can I use the Alamo Insiders (Alamo) loyalty programme with Enterprise GO?
Can I use the Enterprise Plus (Enterprise) loyalty programme with Enterprise GO?
Can I return the Enterprise GO vehicle at an Enterprise station abroad?
How long do I need to have a driving licence to rent a car with Enterprise GO?
What fuel do I need to use on my vehicle?
Technical condition of the rental car
Ski and snowboard carrier
Is the car cleaned inside and out?
How am I protected from damage?
Vignette, tolls and regulations abroad?
Can I drive abroad?
Why We Recommend the Digital Vignette for Austria
Where can I park the vehicle after use?
What are the cancellation conditions?
Does My Driver’s License Work in Switzerland? Find Out Here!
My booking will not be released
E-vehicle locations
Can I add a second driver to my Enterprise GO booking?
When and how can I pay the rent?
Important Notice Regarding the Use of Credit Cards at Enterprise GO
See more
During the rental
Can I end my rental early?
Personal Items in Rental Cars?
Damage Discovered Caused by Others – What to Do?
Can I use the Enterprise GO parking lot as a general parking lot during my rental?
Service lamp lights up what now?
What do I have to consider in case of an accident and how do I proceed?
Can I extend my current rent ?
Damage to the vehicle
Costs, fees, Traffic and ordinance violations
See more
After the rent
Parking on SBB parking lots
Vehicle return at the Zurich Downtown location
No Enterprise GO parking space free
Do I have to clean my vehicle myself when returning it?
