- Enterprise GO Help Center
- Good to know
- Before the rent
The booked vehicle category has not been delivered.
We do everything we can to keep our fleet in top condition so you always get the car you want.
But sometimes unforeseen events play tricks even in digital car rental and your dream car is just not available.
But don't panic! There is no giving up with us!
In such moments, we shift gears and always offer you a free upgrade to the next higher vehicle category. This way you will not only enjoy a suitable ride, but also an exclusive surprise. Our goal is to delight you with exceptional customer service in every situation - even when the road takes unexpected turns!