How long does a refund take?

At Enterprise GO, we understand how important it is for you to receive your refund quickly. Therefore, we strive to transfer the amount to your account as swiftly as possible.

Once the refund has been initiated by us, you will receive a notification. From this point, it can take 5 to 10 business days for the money to appear in your credit card or bank account.

Please note that this timeframe heavily depends on your bank's processing time. Factors such as your bank's internal processes, weekends, or holidays can affect the duration. Unfortunately, we have no control over these factors.

If you do not see the refund in your account after 10 business days, please do not hesitate to contact your bank. We are here to assist you and will be happy to help!