Invoicing Process:
Upon returning your vehicle, we ensure that you will automatically receive an invoice. Please allow up to 7 days for the invoice to be processed.
For any new damages incurred during your rental period, a thorough examination and assessment will be carried out by an independent third party, European-Experts AG.
Consequently, the final invoice for repair costs, along with a detailed breakdown of the calculation, will be sent to you within 2-4 weeks after your vehicle's return.
This invoice is sent exclusively to the email address provided during the reservation of the rental vehicle.
Invoices from Brokers or Third Parties:
If you made your reservation through a broker or a third party, please contact them directly to request a copy of the invoice.
As the vehicle rental company, we are unable to directly assist with obtaining invoices in such cases.
For any questions or concerns regarding the issuance of invoices, we kindly request that our customers reach out to their broker or third party for assistance.